Terms of Service — Kirakaun

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you (and, where you register on behalf of a business, that business) and FA TECH SOLUTION ("Kirakaun," "we," "us," or "our"), governing your access to and use of the Kirakaun website, web application, and Android mobile application (together, "the Service").

By creating an account, accessing the website, or using the App, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not register for or use the Service.

2. Description of the Service

Kirakaun is a multi-tenant, cloud-based accounting and human resource management system (HRMS) for businesses. Depending on the plan your organization subscribes to, the Service may include invoicing and accounts receivable, purchasing and accounts payable, inventory, banking and reconciliation, general ledger and financial reporting, employee records, attendance and shift management, leave, claims, and payroll processing.

Not every feature is available on every plan — the modules included in your organization's subscription are shown on our Pricing page and inside the app under Package/Subscription settings.

3. Accounts & Eligibility

You must be at least 18 years old and have the authority to bind your organization to register for Kirakaun. The person who registers an organization's account becomes its administrator and is responsible for inviting, managing, and removing other users within that organization, and for the roles/permissions assigned to them.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@kirakaun.cc if you suspect unauthorized use of your account.

Each organization's data is a separate "tenant" on the platform, logically isolated from other organizations. Users within an organization can see data belonging to that organization according to their assigned role — Kirakaun does not moderate or arbitrate internal access disputes between users of the same organization.

4. Your Data & Your Responsibility

You (and your organization) retain ownership of all accounting, HR, customer, supplier, and employee data you enter into the Service ("Your Data"). We do not claim ownership over Your Data and use it only to provide, secure, and support the Service, as described in our Privacy Policy.

You are solely responsible for the accuracy, legality, and completeness of Your Data, for having the appropriate authorization to enter it (including personal data belonging to your employees, customers, and suppliers), and for reviewing figures, reports, and payslips the Service generates before relying on or filing them. Kirakaun does not independently verify Your Data.

You are responsible for keeping a copy of Your Data through the Service's export features where retention is required for your own legal or tax recordkeeping obligations.

5. Plans, Free Trial & Billing

Kirakaun offers subscription plans at the prices and with the modules/limits described on our Pricing page at the time you subscribe. New organizations typically start on a free trial period (its length is shown at signup for the plan selected); no payment is required to begin a trial.

Paid subscriptions are billed in advance on a recurring basis (monthly, unless stated otherwise for your plan) through our payment processor. You authorize us to charge your chosen payment method for each billing cycle until you cancel. Prices may change with notice before your next renewal; continuing to use the Service after a price change takes effect constitutes acceptance of the new price.

Upgrading or downgrading your plan changes which modules and limits apply from the point the change is made, as reflected in your account's Subscription/Billing screen.

6. Renewal, Cancellation & Refunds

Subscriptions renew automatically at the end of each billing cycle unless cancelled beforehand through your account's Billing settings or by contacting us. Cancellation takes effect at the end of the current paid period — you retain access until then, and we do not prorate partial refunds for the remainder of a cycle except where required by law.

If a payment fails or is not renewed, we may suspend access to the Service (see Section 12) until payment is resolved, while preserving Your Data for a reasonable period to allow you to export it or reactivate.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose, including tax evasion, fraud, or money laundering;
Attempt to access another organization's data, probe, scan, or test the Service's security without authorization;
Reverse-engineer, decompile, or attempt to extract the Service's source code except where permitted by law;
Upload malicious code, or use the Service in any way that disrupts its availability or integrity for other tenants;
Resell or provide the Service to third parties as your own product without our written consent; or
Enter personal data of individuals without an appropriate legal basis or their knowledge where required.

We may investigate suspected violations and take action as described in Section 12.

8. Attendance, Selfie & Location Features

If your organization enables attendance/clock-in features, employees using the mobile App to clock in may be asked to provide a photo ("selfie") and approximate GPS location to verify presence, and may attach a receipt photo to an expense claim. These are collected only when the specific feature is actively used, as described in our Privacy Policy.

Your organization, as the employer, is responsible for informing its employees that these features are in use and for ensuring that enabling them complies with applicable employment and data protection law in your jurisdiction.

9. Malaysian Tax & Statutory Compliance

Kirakaun provides tools to help calculate and record Malaysian tax and statutory items — including SST, EPF/KWSP, SOCSO/PERKESO, EIS, and PCB/MTD — based on rates and rules configured in the Service and the information you provide. Additional statutory integrations may be introduced over time; where a feature is still being verified, it will be clearly marked before being made available for live use.

These tools do not constitute tax, legal, or accounting advice. Your organization remains solely responsible for verifying and filing accurate returns with LHDN, KWSP, PERKESO, and other authorities, and for the consequences of any filing made using figures from the Service.

We aim to keep statutory calculations current with published rates, but you should independently confirm figures for filings with material financial or legal consequences.

10. Intellectual Property

The Service, including its software, design, and branding (excluding Your Data), is owned by FA TECH SOLUTION and protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your organization's internal business purposes during your subscription.

11. Service Availability & Changes

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, updates, or reasons beyond our reasonable control.

We may add, change, or remove features over time. Where a change materially reduces a capability your organization relies on, we will make reasonable efforts to give notice in advance.

12. Suspension & Termination

We may suspend or terminate your access to the Service if: payment is overdue and unresolved after notice; we reasonably believe you have violated Section 7 (Acceptable Use) or these Terms; or continued access would create a legal or security risk to Kirakaun or other tenants.

You may stop using the Service and cancel your subscription at any time through Billing settings (see Section 6). Upon termination, we will retain Your Data for a reasonable period to allow export, after which it may be deleted in accordance with our Privacy Policy's data retention practices, subject to any legal retention obligations.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet every requirement of your business or be free of defects.

14. Limitation of Liability

To the fullest extent permitted by law, FA TECH SOLUTION shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the Service.

Our total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the amount you paid us for the Service in the three (3) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable Malaysian law.

15. Indemnification

You agree to indemnify and hold FA TECH SOLUTION harmless from any claims, losses, or damages, including reasonable legal fees, arising from Your Data, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

16. Governing Law

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Service, our practices, or legal requirements. When we do, we will revise the "Effective Date" at the top of this page.

For material changes, we will provide notice through the App, our website, or by email before the changes take effect. Your continued use of Kirakaun after revised Terms become effective constitutes your acceptance of the changes.